Clothing repair platform Save Your Wardrobe has announced an exclusive partnership with UK-based outlet shopping centre Bicester Village.
The partnership will involve the retail site using Save Your Wardrobe’s customised repair booking platform which connects visitors to a network of trusted, local repair professionals. Save Your Wardrobe – which was recognised with the LVMH Innovation Award in 2023 and has continued to advance the conversation around circular solutions through involvement in in the LVMH Group’s La Maison des Startups accelerator – said every repair specialist in this network is vetted comprehensively.
Bicester Village customers who select to repair their clothes through the new partnership get access to integrated automated logistics, live tracking, operational management, fluid customer communication, and live data reporting. Bicester Village members can access a range of services for the repair, alteration, and cleaning of clothing, bags, and shoes through the platform.
Hasna Kourda, co-founder & CEO of Save Your Wardrobe, said: “The partnership underscores the growing demand for aftercare solutions in the luxury retail space, and we’re proud to be the ones to power it.
“Our approach ensures effortless booking, smooth operations, and trusted craftsmanship, reinforcing our mission to embed circularity into the heart of the luxury shopping experience.”
Bicester Village’s efforts in promoting more sustainable retailing, in the past, include the opening of a pre-loved fashion pop-up store in 2021. Dubbed ‘Worn.’, the shop provided visitors with a chance to buy second-hand items from brands such as Alaia, Emilio Pucci, Alexander Wand, Jacquems, and Ganni.
Major retailers and brands such as Reiss, Paul Smith, and Ganni have started offering their customers a clothing alteration and repair service, working alongside specialist provider Sojo. Consumers can book their repairs in store or online, and the fixed or altered item is returned to them at home or in a shop for collection.
[image credit: Green Retail World]
